When I started the process of getting pre approved and looking at houses online I had no idea where to start when it came to an agent.. I was referred by a great friend and someone I thoroughly trusted, to work with Joe Kelley and Kelley and Katzer ..Working with Joe Kelley was amazing right off the bat. He was as knowledgeable as they come for the area I was looking which was west spfld and Agawam mainly.. Joe was ALWAYS available when I needed him, from opinions on houses to silly questions I had throughout the process. Joe was never once pushy or disrespectful in any way, and when you’re making a purchase that big that goes a long way.. He was always on time and ready to go for the 12-15 showings we had before pulling the trigger on what has become the perfect purchase for me. All in all I had an exceptional experience with Kelley and Katzer and I wouldn’t hesitate to recommend anyone to work them. Thanks Joe!!