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Agent Profiles

Joe Kelley

img_joekelley“Energetic. Passionate. Knowledgeable. All about the customer!”

“I always believe the customers’ needs and concerns are my number one priority. My goal is to be available to my customers and to work with their best interest in mind – all the time.”

Joe Kelley – Co-owner of Kelley and Katzer Real Estate is a dedicated and committed broker who consistently goes above and beyond for his customers. Joe’s energy, easy going style and unmistakable knowledge of the area and the business make him the ideal choice for helping with all your real estate needs.

Joe grew up in West Springfield and has strong ties to his community. Joe graduated from West Springfield High School and continues to make West Springfield his hometown. Joe is currently pursuing his Degree in Business Management while also managing commercial and residential properties. Joe is a member of the Realtor Association of Pioneer Valley and The National Association of Realtors. Joe’s aspiration is to make real estate his lifelong ambition.

Joe is very well rounded in various aspects of the real estate industry with a vast amount of experience in the residential marketplace and has strong commercial real estate sales and leasing know-how. If you are thinking about building a home Joe has assisted clients in all of the phases from working with architects, design, construction and right to closing.

Joe will be there from the beginning to the end of the process and will happily help you open the door to your new home.

Joe received his Real Estate and Brokers Licenses at the Lee Institute in Brookline, Mass and was also awarded his Broker’s Price Opinion Certification. Joe has made real estate his full time career since 2004.

“I always believe the customers’ needs and concerns are my number one priority. My goal is to be available to my customers and to work with their best interest in mind – all the time.”

Christine Katzer

“Smart. Compassionate. Professional. Diligent. Incredibly knowledgeable.”

Christine Katzer, co-owner of Kelley and Katzer Real Estate embodies what a great realtor should be – she is sharp, instinctive, caring and possesses an extraordinary understanding of the real-estate business.

Christine is a resident of West Springfield, she is a member of the Realtor Association of Pioneer Valley and The National Association of Realtor since 1981. (Christine is consistently one of the Top Tier Realtors in Hampden County.) Christine fell in love with real estate when she was a property manager of over 400 apartment units and several professional buildings for the late Richard H. Fullam. Through the years she has served on many local-town-school committees taking great pride serving on the Continuing Education Committee for the Greater Springfield Board of Realtors and taught many of the classes for the “Success Series” to fellow Realtors.

With 35 years of experience, Christine has dedicated herself to her customers and their needs. From one end of the real estate spectrum to the other; knowing the ins and outs of the residential real estate marketplace, new construction from start to finish and in the commercial real estate areas.

She is a savvy real estate professional who utilizes traditional marketing with new and innovative methods to assist her customers as they buy or sell a home.

“I know it isn’t easy and I want my customers to know they can rely on me to listen, understand and work hard to meet their needs. I want to take the burden off their shoulders….”

With Christine Katzer on your side, your experience will be less stressful. Christine will guide you through the process and assist you every step of the way. Let Christine Katzer help you open the door to your new home!

Stephani Labonte

Stephani-headshot-1Kelley & Katzer Real Estate, LLC, welcomes Stephani LaBonte, a licensed real estate agent in the Commonwealth of Massachusetts. She is a REALTOR®️ and a member of the National Association of REALTORS®️, the Massachusetts Association of REALTORS®️, and the REALTOR®️ Association of Pioneer Valley. She joined Kelley & Katzer Real Estate as a Salesperson in 2018 and is very excited to help both Buyers and Sellers with their Real Estate Needs.

Stephani grew up in Hadley, MA where she graduated from Hopkins Academy and attended Holyoke Community College. She now calls West Springfield home. Stephani began her entrepreneurial career by following her enthusiasm for photography and started her own business, Orange Shutter Studios, in 2015 as a portrait photographer working directly with professionals, families of all sizes, adults and children of all ages. Soon thereafter she began Real Estate Photography, which was the catalyst to motivate her to pursue her real estate career. She always knew that she loved working with people and to combine her talents of photographing homes made it the perfect blend and fit for her. From being a business owner, she understands the importance of management, especially time management, being well organized and having customer service at the forefront. She brings all these attributes to her Real Estate Career.

Stephani is knowledgeable, sincere and kind and she will make your Buying and/or Selling process a positive experience.

 Mary Ann Pashko

img_maryannPashkoKelley & Katzer Real Estate, LLC is pleased to announce the addition of Mary Ann Pashko.

Mary Ann, a licensed real estate agent with the Commonwealth of Massachusetts, is a REALTOR® and member of the National Association of Realtors, Massachusetts Association of Realtors and the Realtor Association of the Pioneer Valley. She has recently joined Kelley & Katzer Real Estate, LLC at their office located at 632 Westfield Street, West Springfield. She is also a certified real estate paralegal with over 20 years of experience and a Notary Public with the Commonwealth of Massachusetts.

Mary Ann is a life-long resident of West Springfield, her husband, Fran is a West Springfield Fire Lieutenant, and she is a proud mother of 3 children and a grandmother of 1 grandson. Since 2006 she has successfully worked with buyers and sellers, she prides herself on her real estate knowledge that includes short sales and for being able to provide personal one on one attention.

Mary Ann is a welcome addition to Kelley & Katzer Real Estate, LLC to better serve the real estate community.

 Dana Ivers

img_danaiversWelcoming you HOME

Dana is a genuine, hardworking Realtor whose authentic and conscientious qualities show her passion for helping both buyers and sellers meet their real estate dreams. Dana’s extensive background as having been a sole proprietor of a licensed daycare provider for 11 years along with her additional experience as a paralegal give her the ability to nurture and guide her clients.

  • Licensed Realtor
  • GRI Accredited (Graduate Realtor Institute)
  • Paralegal Experience
  • Million dollar agent

Bob Arnett


Bob Arnett employs a tradition of excellence, trust, and service. His commitment to success and willingness to work with others has helped propel his real estate career over the years.  Bob takes extreme pride in helping friends and families find the home of their dreams.  He goes the extra mile and truly develops long lasting relationships where clients become friends. Bob goes above and beyond with every person coupled with a strong professional standard of practice “Bob makes the process easy for you. Only you pick the house you like he does the rest.” -satisfied client

A graduate of West Springfield and Westfield State University, Bob received a Bachelors Degree in Education and Masters in Administration.  For the last 15 years he has been a physical educator, baseball/football coach, and strength and conditioning coach.  That same type of enthusiasm and intensity is evident in his work – “Anyone who chooses to work with Bobby will be surprised with his upbeat tempo 100% effort and his can-do attitude” –satisfied client

He is a licensed real estate agent in the Commonwealth of Massachusetts, member of the Realtors Association of Pioneer Valley and the National Association of Realtors. If you’re looking to buy or sell, let Bob Arnett lead you all the way HOME!

Brian Kolodziej

Bria Kolodziej

Kelley & Katzer Real Estate, LLC is pleased to announce the addition of Brian Kolodziej.

Brian Kolodziej is a licensed real estate agent with the Commonwealth of Massachusetts, a REALTOR, and a member of the National Association of Realtors. He recently joined Kelley & Katzer Real Estate, LLC at their office located at 632 Westfield Street, West Springfield.

Brian offers both buyers and sellers a unique perspective on how to make the most of their home purchase or sale. At age 18, Brian purchased his first residential property. For nearly a decade, Brian has been involved with purchasing and selling real estate.

His extensive knowledge in the fields of construction and home building provides both buyers and sellers a unique and advantageous perspective to serve their best interests.
Brian was born in Western Massachusetts, raised in West Springfield, and currently resides in West Springfield. Using his in-depth knowledge of Western Massachusetts, and his unique professional background, he will help guide buyers and sellers to address their questions and to find the ideal buyer or property.

Carlos Ramos

carlosCarlos Ramos has been a licensed real estate agent in the Commonwealth of Massachusetts since 2015 and a proud member of the National Association of Realtors. Carlos is bilingual, being fluent in Spanish. Carlos joined Kelley & Katzer Real Estate in 2016 as a full-time agent. For many years Carlos has been a personal trainer at a highly reputable fitness center. This is where he honed his ability to understand one’s goal and how to help his clients along their path toward success and he has applied this knowledge to his Real Estate Profession. His hard work and dedication along with being genuinely likeable gained him the trust of his clients making their challenges a wonderful partnership on a successful journey. Carlos brings that same work ethic and dedication to his Real Estate Profession when working with buyers and sellers. His ability to connect and understand his clients’ goals and needs ensures that they will be provided with the utmost satisfaction and attention to detail.

Carlos has a strong belief that people can achieve anything that they set their minds to and this belief strongly relates to purchasing a new home or if someone is selling their current one. Carlos is there every step of the way to achieve his mission of successfully navigating his clients through the real estate process with ease and care. He values loyalty, dedication and integrity, along with taking pride in everything he does for his clients. Carlos looks forward to helping you achieve your real estate goals.

Teri Douglas

Teri Douglas, has so many wonderful gifts to share with her clients. She is kind, understanding, and listens to their wants and needs.
Teri has been a Licensed Real Estate Agent with the Commonwealth of Massachusetts, a member of the REALTOR Association of Pioneer Valley and a member of the National Association of Realtors for over ten (10) years. She is a lifelong resident of the Pioneer Valley, that has her roots firmly established in West Springfield and branches in the surrounding communities, granting her an in-depth knowledge of the local real estate market.

Teri is also an accredited home stager receiving her “ASP” designation as an Accredited Staging Professional, from the world leader in staging education, Staged Homes. She brings her creative eye for design elements that brings a room to life, she can capture a vision and present a property in its best light. This is especially important for those Sellers that need a helping hand to make their property that much more saleable.
Growing up in Springfield her father, Paul Meunier, was an active real estate broker for many years. As a young kid, her Father was “flipping houses long before that term existed. She went to work with him, he taught her the “ins and outs” of home buying, selling and renovating houses long before she knew it would eventually become her profession and her passion. Everything she learned from him became the foundation to build her real estate career that is based on honesty.

Over the years she and her husband, Tony raised two children that are now grown and married, they owned and operated a Music Store in Agawam where they have established many friends. Owning her own business gave her the ability to work well with people and manage a business. For many years she spent working in marketing and sales and knows what it takes to get the job done. These attributes help her every day in her own Real Estate Profession and is willing to put in the effort to achieve The Goals of her Clients.

You will want to call Teri for your real estate needs. Her knowledge, kindness and honest hard work will guide you through all the phases of the real estate transaction. You’ll be happy you did!

Mike and Betsy Ellen Misialek

Meet Mike and Betsy Ellen Misialek, husband and wife almost 20 years, they have 2 boys and reside in Chicopee. Both being licensed Real Estate Agents and homeowners, they understand the process of buying and selling properties. Your priorities are their mission. “We remember our home purchase well, our goal is to guide you through one of the most important life experiences you will ever encounter.” We strive for a professional and seamless process.

Mike is a Desert Storm Veteran of the U.S. Army Special Forces, Spanish linguist, and has a sound understanding of construction and repair. Mike is a small business owner of Allied Pest Control and a licensed general contractor. He has 20 plus years of experience doing pest inspections. As a Dad, he has coached multiple sports teams including an adaptive special needs baseball team and is active in his community and strongly believes in giving back to his community.

Betsy Ellen has worked in the service industry for the majority of her working career. Her service field ranges from wireless communication, custom golf orders, customer service and working with children. She has served on multiple PTO’s, has run a small business and has been a member of several non-profit organizations representing special needs parents.

We’ve lived a lot of life in a short amount of years. We would like to bring our ‘real world experience’ into play to help you once again with one of the most important life experiences, whether it be buying or selling your home. Call us today!