Agent Profiles

Joe Kelley

img_joekelley“Energetic. Passionate. Knowledgeable. All about the customer!”

“I always believe the customers’ needs and concerns are my number one priority. My goal is to be available to my customers and to work with their best interest in mind – all the time.”

Joe Kelley – Co-owner of Kelley and Katzer Real Estate is a dedicated and committed broker who consistently goes above and beyond for his customers. Joe’s energy, easy going style and unmistakable knowledge of the area and the business make him the ideal choice for helping with all your real estate needs.

Joe grew up in West Springfield and has strong ties to his community. Joe graduated from West Springfield High School and continues to make West Springfield his hometown. Joe is currently pursuing his Degree in Business Management while also managing commercial and residential properties. Joe is a member of the Realtor Association of Pioneer Valley and The National Association of Realtors. Joe’s aspiration is to make real estate his lifelong ambition.

Joe is very well rounded in various aspects of the real estate industry with a vast amount of experience in the residential marketplace and has strong commercial real estate sales and leasing know-how. If you are thinking about building a home Joe has assisted clients in all of the phases from working with architects, design, construction and right to closing.

Joe will be there from the beginning to the end of the process and will happily help you open the door to your new home.

Joe received his Real Estate and Brokers Licenses at the Lee Institute in Brookline, Mass and was also awarded his Broker’s Price Opinion Certification. Joe has made real estate his full time career since 2004.

“I always believe the customers’ needs and concerns are my number one priority. My goal is to be available to my customers and to work with their best interest in mind – all the time.”


Christine Katzer

img_christinekatzer“Smart. Compassionate. Professional. Diligent. Incredibly knowledgeable.”

Christine Katzer, co-owner of Kelley and Katzer Real Estate embodies what a great realtor should be – she is sharp, instinctive, caring and possesses an extraordinary understanding of the real-estate business.

Christine is a resident of West Springfield, she is a member of the Realtor Association of Pioneer Valley and The National Association of Realtor for 35 years. (Christine is consistently one of the Top Tier Realtors in Hampden County.) Christine fell in love with real estate when she was a property manager of over 400 apartment units and several professional buildings for the late Richard H. Fullam. Through the years she has served on many local-town-school committees taking great pride serving on the Continuing Education Committee for the Greater Springfield Board of Realtors and taught many of the classes for the “Success Series” to fellow Realtors.

With  35 years of experience, Christine has dedicated herself to her customers and their needs. From one end of the real estate spectrum to the other; knowing the ins and outs of the residential real estate marketplace, new construction from start to finish and in the commercial real estate areas.

She is a savvy real estate professional who utilizes traditional marketing with new and innovative methods to assist her customers as they buy or sell a home.

“I know it isn’t easy and I want my customers to know they can rely on me to listen, understand and work hard to meet their needs. I want to take the burden off their shoulders….”

With Christine Katzer on your side, your experience will be less stressful. Christine will guide you through the process and assist you every step of the way. Let Christine Katzer help you open the door to your new home!


 Laura Kuhnel

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Unmistakable energy. Incredible compassion, persistence and dedication” Laura possesses an innate understanding and keen awareness of people’s needs and concerns during the Real Estate process. Laura uses her experience and foresight to proactively communicate and guide you through every detail of the Real Estate transaction from the first phone call all the way to the close. Born and raised in West Springfield, Laura has deep roots in West Springfield dating back to 1915. Her parents were local business owners and she credits them with her amazing work ethic and dedication to always doing her best. Laura is a licensed Real Estate agent with the Commonwealth of Massachusetts, a member of the REALTOR Association of Pioneer Valley and a member of the National Association of REALTORs. Laura also earned the professional designation; Graduate REALTOR Institute (GRI) from the Massachusetts Association of REALTORS Laura has successfully worked to form strategic relationships with a network of providers that have proven invaluable to both Buyers and Sellers in both Hampden and Hampshire counties. Laura has been trained and inspired in Real Estate sales by some of the best in the industry Her expertise is vast and her exceptional background makes a valuable asset to you. She prides herself on taking her Clients step by step through the Real Estate process ensuring a successful outcome. She looks forward to helping you open the door to your new home!


 Eric Cassidy

img_ericCassidy“Motivated. Driven. Energetic and focused on always going above and beyond”

Eric Cassidy, a member of the Kelley and Katzer Real Estate LLC team, brings boundless enthusiasm, energy and passion to his role. He understands the market, the economics of buying and selling, and how to leverage all the tools available to get the best results for his clients.

As a former operations manager in the banking industry, Eric understands all aspects of the real estate process and is an incredible resource for his clients. Eric owns and manages several multi-family homes and commercial real estate and with that success and knowledge, he serves as a trusted advisor to clients who are thinking about purchasing investment properties of their own.

Eric is a licensed real estate agent in the Commonwealth of Massachusetts and holds memberships with the Realtor Association of Pioneer Valley and the National Association of Realtors. Eric was born and raised in West Springfield and is a graduate of the University of Massachusetts, Amherst. Eric also graduated from Springfield Technical Community College as an EMT and Greenfield Community College.

“I want to bring my own experience and understanding to my clients and help them realize their goal of buying or selling their home or investment property. It is my goal to take a seemingly complicated process and make it not only understandable but profitable as well.”


 Mary Ann Pashko

img_maryannPashkoKelley & Katzer Real Estate, LLC is pleased to announce the addition of Mary Ann Pashko.

Mary Ann, a licensed real estate agent with the Commonwealth of Massachusetts, is a REALTOR® and member of the National Association of Realtors, Massachusetts Association of Realtors and the Realtor Association of the Pioneer Valley. She has recently joined Kelley & Katzer Real Estate, LLC at their office located at 632 Westfield Street, West Springfield. She is also a certified real estate paralegal with over 20 years of experience and a Notary Public with the Commonwealth of Massachusetts.

Mary Ann is a life-long resident of West Springfield, her husband, Fran is a West Springfield Fire Lieutenant, and she is a proud mother of 3 children and a grandmother of 1 grandson. Since 2006 she has successfully worked with buyers and sellers, she prides herself on her real estate knowledge that includes short sales and for being able to provide personal one on one attention.

Mary Ann is a welcome addition to Kelley & Katzer Real Estate, LLC to better serve the real estate community.


 Dana Ivers

img_danaiversWelcoming you HOME

Dana is a genuine, hardworking Realtor whose authentic and conscientious qualities show her passion for helping both buyers and sellers meet their real estate dreams. Dana’s extensive background as having been a sole proprietor of a licensed daycare provider for 11 years along with her additional experience as a paralegal give her the ability to nurture and guide her clients.

  • Licensed Realtor
  • GRI Accredited (Graduate Realtor Institute)
  • Paralegal Experience
  • Million dollar agent

 Jennifer Chirgwin Sady

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“I love helping people. I want to be by your side and support you with your home sale or purchase. The buying and selling process can be very emotional and life changing. I work very hard to ensure that the process is as smooth as possible.” Jennifer Sady

Client Testimonials:

“Jen went above and beyond helping me find the right home that had everything I wanted. She is very professional, organized, knowledgeable and dependable.” Linda

“Jen is a true gem and a joy to work with. It really does take the right person to feel at ease with such a big change…Jen’s hard work and dedication was truly appreciated. “ Robin

“So grateful for Jennifer Sady. I hired her to sell my condo…less than a WEEK she sold it. She is determined, disciplined and a hard worker…” Carolyn

Trustworthy, Compassionate, Persistent, Reliable

  • Multi-Million Dollar Agent
  • Bachelors of Science Degree from Framingham State College majoring in Family and Consumer Sciences with a concentration in Business
  • Fluent in Polish
  • Licensed Real Estate Agent in the Commonwealth of Massachusetts, a REALTOR and member of the National Association of Realtors, Massachusetts Association of Realtors, as well as the Realtor Association of the Pioneer Valley.
  • Work experience as a Quality Assurance Specialist at Mass Mutual, an Assistant to Financial Planners at Mass Mutual and as an Office Manager at Chirgwin-Lengieza Insurance and Investments has furthered her expertise and knowledge in consumer relationships and in financing; fundamental to her real estate career.

Bob Arnett

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Bob Arnett employs a tradition of excellence, trust, and service. His commitment to success and willingness to work with others has helped propel his real estate career over the years.  Bob takes extreme pride in helping friends and families find the home of their dreams.  He goes the extra mile and truly develops long lasting relationships where clients become friends. Bob goes above and beyond with every person coupled with a strong professional standard of practice “Bob makes the process easy for you. Only you pick the house you like he does the rest.” -satisfied client

A graduate of West Springfield and Westfield State University, Bob received a Bachelors Degree in Education and Masters in Administration.  For the last 15 years he has been a physical educator, baseball/football coach, and strength and conditioning coach.  That same type of enthusiasm and intensity is evident in his work – “Anyone who chooses to work with Bobby will be surprised with his upbeat tempo 100% effort and his can-do attitude” –satisfied client

He is a licensed real estate agent in the Commonwealth of Massachusetts, member of the Realtors Association of Pioneer Valley and the National Association of Realtors. If you’re looking to buy or sell, let Bob Arnett lead you all the way HOME!


Brian Kolodziej

Bria Kolodziej

Kelley & Katzer Real Estate, LLC is pleased to announce the addition of Brian Kolodziej.

Brian Kolodziej is a licensed real estate agent with the Commonwealth of Massachusetts, a REALTOR, and a member of the National Association of Realtors. He recently joined Kelley & Katzer Real Estate, LLC at their office located at 632 Westfield Street, West Springfield.

Brian offers both buyers and sellers a unique perspective on how to make the most of their home purchase or sale. At age 18, Brian purchased his first residential property. For nearly a decade, Brian has been involved with purchasing and selling real estate.

His extensive knowledge in the fields of construction and home building provides both buyers and sellers a unique and advantageous perspective to serve their best interests.
Brian was born in Western Massachusetts, raised in West Springfield, and currently resides in West Springfield. Using his in-depth knowledge of Western Massachusetts, and his unique professional background, he will help guide buyers and sellers to address their questions and to find the ideal buyer or property.


Tara Stackow

Bria KolodziejTara is personable, compassionate and driven! Tara offers a humble and kind approach with a determination to succeed. She is a native of Northampton and has lived in several of the surrounding communities in both Hampshire and Hampden counties. She has a background in Early Childhood Education that offered her valuable experience working with families. During her time as an educator, she was a successful business owner in the direct sales industry. Tara also has experience in the banking and administrative fields. This experience has provided her with strong business and technology skills.


Carlos Ramos

carlosCarlos Ramos has been a licensed real estate agent in the Commonwealth of Massachusetts since 2015 and a proud member of the National Association of Realtors. Carlos is bilingual, being fluent in Spanish. Carlos joined Kelley & Katzer Real Estate in 2016 as a full-time agent. For many years Carlos has been a personal trainer at a highly reputable fitness center. This is where he honed his ability to understand one’s goal and how to help his clients along their path toward success and he has applied this knowledge to his Real Estate Profession. His hard work and dedication along with being genuinely likeable gained him the trust of his clients making their challenges a wonderful partnership on a successful journey. Carlos brings that same work ethic and dedication to his Real Estate Profession when working with buyers and sellers. His ability to connect and understand his clients’ goals and needs ensures that they will be provided with the utmost satisfaction and attention to detail.

Carlos has a strong belief that people can achieve anything that they set their minds to and this belief strongly relates to purchasing a new home or if someone is selling their current one. Carlos is there every step of the way to achieve his mission of successfully navigating his clients through the real estate process with ease and care. He values loyalty, dedication and integrity, along with taking pride in everything he does for his clients. Carlos looks forward to helping you achieve your real estate goals.